At Alkira, our vision is to be known as the premiere Marriage & Family Therapy providers of intimate relationship and child, adolescent and family therapies in New York State.  To achieve this, we value clinical excellence grounded in efficacy-based models of therapy, compassionate, hopeful, and knowledgeable therapists, and a business-wide focus on health and wellness for our staff.

We know that the key ingredients of good care include an ongoing commitment to the most up-to-date research and learning, and we express this care by maintaining a balance of experienced and newly educated providers. We maintain our dedication to each and every client across all aspects of interactions, from intake as a new client, to every session, through billing management. Exceptional service to our clients is our top priority.

Client Comments

I am satisfied with everything. I appreciate how helpful your therapy appointments have been.

Our therapist is mature, kind and insightful. Thank you for helping us and making therapy affordable!

Appointments are available at convenient time, my insurance is accepted and covers my sessions, billing is done by the office, therapists are highly trained and compassionate.

I am very grateful.  The process is simple and easy.  Tina is amazing – I can’t express my gratitude enough.

Kristin is the best therapist I’ve ever had.  The techniques she uses are so helpful and I appreciate her help during this difficult time.

I found Princess to be very kind and professional. She directed her questions to try to determine what the main issues in the marriage were and to get to some type of resolution/ compromise. I liked her quiet , empathetic manner. I would not hesitate to recommend her services.

Natasha and the process has been fantastic.

Text and email reminders are very helpful, as well as the messaging option in the portal. Natasha is wonderful!

Gio was the perfect fit for us. He was able to get my husband out of his shell and communicate effectively, which I thought was impossible. I honestly believe that my husband and I are still together because of the tools he had taught us!!!!

Forde is amazing, easy to reach, and very kind. The women who set my first appointment up was also very kind, fast and efficient

All good. Forde is amazing.

Peaceful and inviting space. Makes me feel very comfortable. You guys are great! Keep it up

My staff of physical, occupational, and speech therapists have been encountering more mental health concerns and felt not adequately equipped to be able to address these concerns during a session.   Along with this, they also struggled to identify when a patient may need additional medical help and who to best refer to in our community.  The therapists at Alkira, Jill Weldum and Natasha Ramroop Walker, facilitated a valuable and informative discussion with my staff.  My staff felt better able to assist our patients and understood more fully when and who in our community it was best to refer to when a mental health concern develops. Both Jill and Natasha approached this discussion with respect and allowed for staff to express any questions or concerns they felt with this matter.  I highly recommend Alkira!

Things are going great for us, as individuals and as a couple. I’m profoundly grateful for all the ways you have helped our family. 
We passed your office today and we just wanted to extend our gratitude for your help navigating an extremely turbulent time in our marriage that became a period of growth. Our marriage continues to get better every day and our family stronger. 
You played an integral role in our maturation as a couple and just wanted to say thank you for your counsel. 

Scheduling/Billing

I really liked how easy it was to get established and how easy it was to get my first appointment. It’s easy to be able to put a card number in my profile so that I can be billed the same way each time.

The quick placement with no wait time was great, I was always able to schedule my next appt for a week/2 weeks out, and billing as an automatic process suited me very well

Appointments are available at convenient time, my insurance is accepted and covers my sessions, billing is done by the office, therapists are highly trained and compassionate.

 

Annual Client Satisfaction Survey

All current Alkira clients were invited to respond- 86% answered! 
96% of current clients are:  satisfied or highly satisfied with therapy experience and scheduling/billing process!