Every year or so, we invite our current clients to complete an anonymous survey to hear what we are doing right and what needs improvement. From our most recent survey, 80% responded.
92% of current clients are: satisfied or highly satisfied with their therapy experience and scheduling/billing process!
Client Comments
I am satisfied with everything. I appreciate how helpful your therapy appointments have been.
Our therapist is mature, kind and insightful. Thank you for helping us and making therapy affordable!
Appointments are available at convenient time, my insurance is accepted and covers my sessions, billing is done by the office, therapists are highly trained and compassionate.
I am very grateful. The process is simple and easy. Tina is amazing – I can’t express my gratitude enough.
Alkira has provided the best therapist I’ve ever had. The techniques she uses are so helpful and I appreciate her help during this difficult time.
I found my therapist to be very kind and professional. She directed her questions to try to determine what the main issues in the marriage were and to get to some type of resolution/ compromise. I liked her quiet , empathetic manner. I would not hesitate to recommend her services.
My therapist and the process has been fantastic.
Text and email reminders are very helpful, as well as the messaging option in the portal.
Our therapist was the perfect fit for us. He was able to get my husband out of his shell and communicate effectively, which I thought was impossible. I honestly believe that my husband and I are still together because of the tools he had taught us!!!!
Our therapist is amazing, easy to reach, and very kind. The woman who set my first appointment up was also very kind, fast and efficient
All good. My therapist is amazing.
Peaceful and inviting space. Makes me feel very comfortable. You guys are great! Keep it up
Things are going great for us, as individuals and as a couple. I’m profoundly grateful for all the ways you have helped our family.
We passed your office today and we just wanted to extend our gratitude for your help navigating an extremely turbulent time in our marriage that became a period of growth. Our marriage continues to get better every day and our family stronger.
You played an integral role in our maturation as a couple and just wanted to say thank you for your counsel.
Scheduling/Billing
I really liked how easy it was to get established and how easy it was to get my first appointment. It’s easy to be able to put a card number in my profile so that I can be billed the same way each time.
The quick placement with no wait time was great, I was always able to schedule my next appt for a week/2 weeks out, and billing as an automatic process suited me very well
Appointments are available at convenient time, my insurance is accepted and covers my sessions, billing is done by the office, therapists are highly trained and compassionate.